Singapore · APAC · Senior Product Manager

Sanjiv
Shah

16+ years shipping products people actually use.

I'm a senior product manager and product leader based in Singapore, specialising in 0→1 builds and growth across fintech, insurtech, edutainment, and ecommerce in APAC. I've led product at companies ranging from Series A startups to global enterprises — including Igloo Insurance, Gotrade, MoneySmart, and Qantas — shipping platforms from scratch, driving 20x growth loops, and building the teams to sustain it. Currently building at MandaiX, the venture arm of Mandai Wildlife Group. I work best where strategy meets execution: close enough to the data to know what's true, and close enough to the team to get it shipped.

20x
GWP revenue growth
at Igloo Insurance
24%
User Growth
MoM
16+
Years building
digital products
4
Countries &
markets launched
01

Career

Jun 2025 — Present
MandaiX
Senior Lead, Product – Edutainment
The growth accelerator and venture building arm of Mandai Wildlife Group — creating and scaling ventures that blend sustainability, commercial viability, and public engagement to extend conservation impact beyond the wildlife reserve into everyday life.
0→1 App Launch 4x User Growth 3 New Revenue Streams ~30% Incrase in Product Ops

· Built and launched the Ranger Buddies app (0→1), leading a cross-functional team of 5 and establishing core product foundations that improve content quality and enabled scaled rollout.

· Identified new growth opportunities through 20+ partner interviews across retail, F&B, hospitality, and lifestyle, resulting in three validated revenue streams and regional expansion pathways

· Led annual planning and product strategy, to drive the growth of Ranger Buddies

· Prepared Board and IC papers and presented to the IC at quarterly review meetings

Current 🎓 Edutainment 📍 Singapore
Oct 2022 — Jun 2025
Igloo Insurance
Head of Product – B2C · Axinan
Singapore-based full-stack insurtech that has facilitated half a billion policies across 6 markets in Southeast Asia — combining embedded insurance products with big data and automated claims to make insurance accessible at scale. Raised $100M total funding.
20x+ GWP Growth 8x Conversion Rate 30% CAC Reduction 45% QoQ User Growth

· Built and scaled the direct-to-consumer platform across Indonesia and Thailand (0→1), delivering 20x+ growth in gross written premium (GWP)

· Improved end-to-end customer journey through data-led experimentation, increasing conversion rates by 8x

· Drove growth strategy and acquisition optimisation, significantly reducing CAC by 30% while achieving sustained QoQ user growth, up to 45%

· Led and mentored a team of product managers and designers, establishing product processes and delivery standards

🛡️ Insurtech 📍 Singapore 📍 Indonesia
Sep 2021 — Oct 2022
Gotrade
Lead Product Manager
Fintech platform enabling retail investors across 150+ countries to buy fractional shares of US stocks and ETFs from as little as $1 — making global investing accessible, commission-free. Raised $15.5M Series A.
+15% Incremental Revenue +24% Funded Accounts 0→1 Gotrade Black

· Validated and launched a premium subscription (Gotrade Black), delivering +15% incremental revenue through structured experimentation and go-to-market execution

· Led A/B testing and growth initiatives to improve core metrics, increasing funded accounts by 24%

· Enhanced user engagement by integrating curated financial news, building internal tooling and improving app performance

💳 Fintech 📍 Singapore
Nov 2018 — Sep 2021
MoneySmart
Lead Product Manager
Senior Product Manager
Compare and apply for personal finance products in Singapore and Hong Kong.
27% Conversion Uplift 11% Fewer Complaints 0→1 Bubblegum

· Improved platform conversion through UX optimisation and experimentation, achieving up to 27% uplift across key journeys

· Led 0→1 development of a new insurance product (Bubblegum), from discovery to launch, collaborating across product, engineering, marketing, and business teams

· Reduced customer complaints by 11% through redesign of promotional flows and clearer user experience

💳 Fintech 🛡️ Insurtech 📍 Singapore
Jan 2015 — Apr 2018
Qantas Loyalty
Product Manager
Ecommerce platform giving 15 million Australian Frequent Flyers access to exclusive wine, produce and lifestyle rewards.
37% Cart Abandonment Drop +9% Incremental Revenue 10%+ Revenue via Personalisation

· Delivered a personalised engine that increase customer satisfaction leading to a 10+% increase in revenue

· Transformed the abandoned cart process to drive 9% additional revenue.

· Analysed the cart and checkout process and implemented findings to reduce the drop off rate by 37%

🛒 eCommerce 📍 Australia
Sep 2010 — Dec 2014
King & Wood Mallesons
Product Information Analyst
50%+ Turnaround Time Cut Knowledge Management Framework

· Project managed the delivery of eDiscovery solutions for multi-million dollar projects including management of third party providers, key advisors, stakeholders and statutory requirements

· Redefined methodology for information searches leading to enhanced process efficiency by reducing process times by over 50%

· Delivered electronic discovery for large scale litigation involving consultation with internal clients, outsourcing bureaus both internationally and nationally in accordance with court approved protocols

⚖️ LegalTech 📍 Australia
Aug 2008 — Sep 2010
Law in Order
eDiscovery Project Coordinator
~20% Workflow Efficiency ~25% Turnaround Reduction ~15% Client Satisfaction

· Provided technical expertise in preparing timely quotes for new and prospective clients, winning major bids to exceed revenue targets by 10%

· Managed a team of local and international developers to build technical solutions, within tight timeframes, to improve the document review process by 35%

· Developed, tracked and reported on the status of concurrent projects to internal stakeholders and external clients

🔍 eDiscovery 📍 Australia
02

Projects

I build things on the side — products, tools, and experiments born from random ideas, everyday frustrations, and a curiosity to see what’s possible with AI and modern web tech. Some solve real problems, some are gloriously unnecessary, but every project helps me learn, ship faster, and explore new ways to build on the internet. Here’s a look at the side projects, MVPs, AI apps, and web experiments I’ve launched along the way.

03

Skills

🚀
0→1 Product
End-to-end product ownership from discovery and validation through to launch and iteration. Multiple 0→1 platforms shipped across insurtech, fintech, and edutainment.
📊
Data Analysis & Experimentation
Funnel optimisation, A/B testing, and user behaviour analysis. Running continuous experiments to improve conversion, engagement, and retention at scale.
🗺
Product Strategy
Roadmap planning, market analysis, growth strategy, and Board-level stakeholder alignment. Translating business vision into executable product bets.
🎯
Customer Journey Design
Designing and optimising end-to-end customer journeys through data, feedback loops, and iterative UX improvement — consistently driving measurable conversion uplift.
👥
Cross-functional Leadership
Leading engineering, marketing, UX, business, and legal teams. Hands-on delivery with squads while shaping strategy and mentoring junior talent.
Agile / Scrum
Certified Scrum Product Manager. Comfortable moving fast in startup environments and navigating governance in large-scale organisations.

Let's connect.

Always happy to talk product strategy, 0→1 builds, or what it takes to scale digital products across APAC.

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